Privacy Policy

Last Updated: December 13, 2024

1. Introduction

Promptify, operated by ImgPromptify ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Important: Promptify is an owner-operated digital shop. We are the sole seller of all products and services. We do not operate as a marketplace or facilitate transactions between third parties.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Purchase credits or prompts
  • Use our Playground feature
  • Contact us for support

This information may include: name, email address, and payment information (processed securely through our payment processor Paddle).

2.2 Usage Information

We collect information about how you interact with our Service, including:

  • Prompts you purchase or view
  • Images you generate in Playground
  • Credit balance and transaction history
  • Favorites and saved items

2.3 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Device identifiers

2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Process your transactions and manage your credits
  • Send you confirmations, receipts, and customer support messages
  • Improve and personalize your experience
  • Analyze usage patterns and optimize our Service
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Payment processing (Paddle)
  • Cloud hosting and storage
  • Analytics and performance monitoring
  • Customer support tools

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to our processing of your personal information
  • Portability: Request transfer of your information to another service

To exercise these rights, please contact us through our Contact Page.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Data Controller Information

ImgPromptify is the data controller responsible for your personal information. We are the sole operator of Promptify and do not act as a marketplace or intermediary for third-party sellers. All data processing activities are conducted directly by us for the purpose of operating our owner-operated digital shop.

Cookie Preferences

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